Do Craftsman tools still come with a lifetime warranty? If you’ve ever wondered about the durability of Craftsman tools, you’ve come to the right place. In this article, we’ll dive into the topic and explore whether Craftsman tools still offer that coveted lifetime warranty.
Craftsman tools have long been known for their exceptional quality and reliability. But what about their warranty policy? Are they still standing behind their products for a lifetime? Let’s find out!
Whether you’re a DIY enthusiast, a professional mechanic, or just someone who values well-built tools, the question of warranty is crucial. So, let’s delve into the world of Craftsman tools and discover if they still offer that unmatched lifetime warranty that makes them so appealing to customers.
Craftsman tools no longer come with a lifetime warranty. In 2017, the company made changes to their warranty policy. Now, the warranty period varies depending on the type of tool. Hand tools have a lifetime warranty, while power tools and lawn & garden equipment have a 3-year warranty. This change helps maintain the quality and affordability of Craftsman tools. While the lifetime warranty may be gone, Craftsman still provides reliable tools backed by a generous warranty.
Do Craftsman Tools Still Come with a Lifetime Warranty?
Craftsman tools have long been known for their durability and quality craftsmanship. However, in recent years, there has been some confusion surrounding the lifetime warranty that used to accompany these tools. Many people wonder if Craftsman still offers this generous warranty, or if there have been any changes to their policy. In this article, we will explore the current state of Craftsman tools and their warranty, providing you with all the information you need to know.
The History of Craftsman Tools
Craftsman tools were first introduced in 1927 by Sears. From the beginning, they aimed to provide customers with high-quality tools that were both reliable and affordable. Craftsman quickly became a trusted brand and gained a reputation for their lifetime warranty. This warranty ensured that if a Craftsman tool ever failed to perform, it could be replaced at no cost to the customer.
However, in 2017, Craftsman tools underwent a change in ownership. Stanley Black & Decker acquired the brand from Sears, and with this change came a shift in the warranty policy. While Craftsman still offers a warranty on their tools, it is no longer a lifetime guarantee. Instead, the warranty varies depending on the type of tool and the specific model.
The Current Warranty Policy
Under the new ownership, Craftsman now offers a limited warranty on their tools. The duration of the warranty varies depending on the tool, but in most cases, it ranges from one to five years. This means that if a Craftsman tool fails within the warranty period due to a defect in materials or workmanship, the company will repair or replace the tool free of charge.
It is important to note that the warranty does not cover normal wear and tear, misuse, or abuse of the tool. Additionally, the warranty only applies to the original purchaser and is non-transferable. Craftsman also requires proof of purchase, so it is essential to keep your receipt or other documentation as proof of ownership.
While the lifetime warranty is no longer in place, Craftsman still stands behind the quality of their tools and strives to provide excellent customer service. They have a dedicated customer support team that can assist with warranty claims and answer any questions you may have regarding their products.
The Benefits of Craftsman Tools
Even though the lifetime warranty is a thing of the past, there are still many benefits to choosing Craftsman tools. One of the main advantages is the brand’s long-standing reputation for producing high-quality tools. Craftsman is known for using durable materials and superior craftsmanship, ensuring that their tools can withstand the test of time.
In addition to their quality construction, Craftsman tools offer a wide range of options. Whether you need a socket set, wrenches, or power tools, Craftsman has a variety of options to suit your needs. Their extensive product lineup ensures that you can find the right tool for any project, regardless of its complexity.
Craftsman also offers excellent customer service and support. Their warranty may have changed, but they still prioritize customer satisfaction. If you encounter any issues with your Craftsman tools, their support team is available to assist you and find a resolution.
Key Takeaways – Do Craftsman Tools Still Come with a Lifetime Warranty?
- Craftsman tools used to have a lifetime warranty, but the policy has changed in recent years.
- Now, Craftsman tools have a limited warranty, usually ranging from one to three years.
- It’s important to check the warranty information before purchasing Craftsman tools.
- Some older Craftsman tools may still be covered by the lifetime warranty.
- Make sure to register your Craftsman tools to take advantage of any warranties or repair services.
Frequently Asked Questions
When it comes to Craftsman tools, many people wonder about the warranty. Here are some common questions and answers about whether Craftsman tools still come with a lifetime warranty.
1. Can I still get a lifetime warranty on Craftsman tools?
Yes, Craftsman tools are still covered by a lifetime warranty. The warranty ensures that if your Craftsman tool breaks or fails to perform as expected, it will be replaced free of charge. Craftsman believes in the quality and durability of their tools, which is why they offer this lifetime warranty.
To take advantage of the warranty, you typically need proof of purchase or some form of identification for the tool. You can then contact Craftsman’s customer service or return the tool to a Craftsman store, and they will assist you with the replacement process. It’s important to note that the warranty doesn’t cover normal wear and tear or misuse of the tool.
2. Are all Craftsman tools covered by the lifetime warranty?
Most Craftsman hand tools, power tools, and mechanics tools are covered under the lifetime warranty. However, there are some exceptions, such as cutting blades, drill bits, and electronic components, which may have different warranty terms. It’s best to check the specific warranty information for each tool to ensure you understand the terms and conditions.
Craftsman also offers a satisfaction guarantee on their tools. If you’re not happy with a Craftsman tool for any reason, you can return it within 90 days for a full refund or replacement. This additional guarantee provides extra peace of mind when purchasing Craftsman tools.
3. What if I have an older Craftsman tool without proof of purchase?
If you have an older Craftsman tool without proof of purchase, you may still be able to get it replaced under the lifetime warranty. Craftsman understands that tools may have been acquired or inherited over the years, and they strive to assist their customers even without proof of purchase.
Contact Craftsman’s customer service to explain your situation and provide as much information as possible about the tool. They will review your case and determine if they can honor the warranty without proof of purchase. Keep in mind that this may vary depending on individual circumstances and the discretion of the customer service representative.
4. What if I can’t find a Craftsman store near me?
If there isn’t a Craftsman store in your area, don’t worry. Craftsman tools can also be returned or replaced by contacting their customer service directly. You can reach out to their customer service team via phone or email, and they will guide you through the warranty replacement process.
Craftsman tools are widely available at various retailers, both in-store and online. If you prefer to purchase a new Craftsman tool, you can easily find authorized retailers to ensure your tool is covered under the lifetime warranty.
5. Can I transfer the lifetime warranty if I sell my Craftsman tools?
No, the lifetime warranty on Craftsman tools is non-transferable. The warranty is specifically for the original purchaser and cannot be transferred to a new owner if the tool is sold or given away. However, if you purchase a used Craftsman tool, you may still be eligible for warranty coverage if you have the necessary proof of purchase or identification as the new owner.
To ensure you have warranty coverage, it’s always best to purchase new Craftsman tools or acquire them from a reputable source with proof of purchase. This way, you can enjoy the benefits of the lifetime warranty for as long as you own the tools.
Summary
Craftsman tools used to have a lifetime warranty, but that changed in recent years. Now they offer a limited warranty, which means you’ll have to pay for repairs after a certain point. It’s important to check the warranty details before buying any tools!
In the past, Craftsman tools were known for their great warranty, but things have changed. Now, they offer a limited warranty, so it’s not the same as getting a lifetime guarantee. Before buying any tools, make sure to read the warranty information carefully to know what you’re getting into.