Are you wondering if Craftsman tools still come with a lifetime warranty? Well, I’ve got some great news for you! In this article, we’ll dive into the world of Craftsman tools and uncover whether that legendary lifetime warranty still stands.

Now, you might be thinking, “What’s the big deal about a warranty?” Trust me, warranties are like superpowers for your tools. They protect you against unexpected mishaps and give you peace of mind knowing that you’re covered in case anything goes wrong.

But hey, I won’t keep you waiting any longer. Let’s unravel the mystery behind the lifetime warranty on Craftsman tools and see if it’s still rocking the tool world today. So grab your toolbox, because we’re about to embark on an exciting journey!

is there still a lifetime warranty on craftsman tools?

Is There Still a Lifetime Warranty on Craftsman Tools?

Craftsman tools have long been synonymous with quality and durability. For years, they offered a lifetime warranty on their products, providing customers with peace of mind and assurance that their tools would last a lifetime. However, in recent years, there has been some confusion and speculation about whether Craftsman still offers a lifetime warranty. In this article, we will delve into the topic and explore the current status of the lifetime warranty on Craftsman tools.

The Evolution of the Craftsman Warranty

Craftsman, a brand owned by Sears, has a rich history dating back to 1927. It gained a reputation for producing high-quality tools that were built to last. The lifetime warranty that accompanied Craftsman tools became a selling point and a key factor in the brand’s success.

In the past, the Craftsman lifetime warranty was a no-questions-asked policy, meaning that if a Craftsman tool broke, the company would replace it, no matter the reason. This warranty gave customers confidence in the brand and was a significant factor in their decision to purchase Craftsman tools.

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Unfortunately, in recent years, the landscape has changed. Sears, the parent company of Craftsman, faced financial difficulties and eventually filed for bankruptcy. As a result, the future of the Craftsman brand and its warranty policy became uncertain.

The Current Status of the Craftsman Warranty

Since the bankruptcy filing and the subsequent acquisition of Craftsman by Stanley Black & Decker in 2017, there have been some changes to the warranty policy. Stanley Black & Decker stated that they would honor the lifetime warranties on previously sold Craftsman products. However, they also introduced a new limited warranty for future purchases.

Under the new limited warranty, Craftsman tools are covered for defects in material and workmanship for a specified period depending on the type of tool. This warranty still offers some level of protection for customers, but it is not the same as the previous lifetime warranty.

It’s important to note that the new limited warranty is only applicable to tools purchased after the acquisition by Stanley Black & Decker. Tools purchased before this time are still covered under the original lifetime warranty, and customers can reach out to Craftsman’s customer service for assistance.

The Benefits of the Craftsman Warranty

While the Craftsman warranty may have evolved, it still offers several benefits to customers. The limited warranty provided by Stanley Black & Decker covers defects in material and workmanship, ensuring that customers receive tools of a certain standard.

Additionally, Craftsman tools have a reputation for durability and longevity. Even without the lifetime warranty, customers can have confidence in the quality and reliability of Craftsman products. The brand’s longstanding commitment to craftsmanship and innovation continues to be a driving force behind their success.

In conclusion, while the lifetime warranty on Craftsman tools is no longer universally applicable, customers can still benefit from the limited warranty offered by Stanley Black & Decker. The brand’s commitment to quality and durable products remains steadfast, ensuring that Craftsman tools continue to be a reliable choice for both professionals and DIY enthusiasts.

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Key Takeaways: Is There Still a Lifetime Warranty on Craftsman Tools?

  • The Craftsman brand used to offer a lifetime warranty on their tools.
  • However, in 2017, Craftsman was acquired by Stanley Black & Decker, and the warranty policy changed.
  • Currently, Craftsman tools have a limited lifetime warranty, which means they are covered for defects in materials and workmanship.
  • Keep in mind that the warranty may vary for different Craftsman tool categories.
  • It is important to check the specific warranty information for the Craftsman tool you are interested in purchasing.

Frequently Asked Questions

Welcome to our Frequently Asked Questions section where we address some common queries regarding the lifetime warranty on Craftsman tools.

1. Can I still get a lifetime warranty on Craftsman tools?

Yes, you can still get a lifetime warranty on Craftsman tools. The lifetime warranty on Craftsman tools is part of the brand’s longstanding commitment to quality and customer satisfaction. Even though Craftsman has changed ownership in recent years, the lifetime warranty remains intact for eligible tools purchased after certain dates.

However, it’s important to note that not all Craftsman tools are eligible for the lifetime warranty. Craftsman has introduced different warranty tiers, and some tools may come with limited warranties. Make sure to check the warranty information provided for each specific tool to understand its coverage.

2. How do I determine if my Craftsman tool is still covered by the lifetime warranty?

To determine if your Craftsman tool is still covered by the lifetime warranty, you can check the date of purchase. Craftsman tools purchased before January 1, 2018, are covered under the previous lifetime warranty policy, while tools purchased on or after that date may fall under the new warranty tiers.

If you are uncertain about the warranty status of your Craftsman tool, it’s best to refer to the product documentation or contact Craftsman’s customer support. They will be able to provide you with accurate information regarding your specific tool’s warranty coverage.

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3. Are there any limitations to the lifetime warranty on Craftsman tools?

While the lifetime warranty on Craftsman tools is generous, there are a few limitations to be aware of. The warranty typically covers defects in workmanship and materials, but it does not cover normal wear and tear or damage caused by misuse, abuse, or alterations made to the tool.

Furthermore, Craftsman may not honor the warranty if the tool was purchased from an unauthorized seller. To ensure your warranty remains valid, it’s advisable to purchase Craftsman tools from authorized retailers or the official Craftsman website.

4. Can I still get my Craftsman tool repaired or replaced if it’s covered by the lifetime warranty?

Yes, if your Craftsman tool is covered by the lifetime warranty and you experience a qualifying issue, you can have it repaired or replaced. Craftsman provides repair and replacement services for eligible tools under warranty.

To initiate a repair or replacement, you will need to contact Craftsman’s customer support or visit a Craftsman authorized service center. They will guide you through the necessary steps to ensure your tool receives the appropriate attention.

5. What happens if Craftsman doesn’t have the exact replacement for my tool?

If Craftsman doesn’t have the exact replacement for your tool due to discontinuation or other reasons, they will typically provide a comparable replacement model or a store credit equivalent to the original tool’s value.

Craftsman aims to help customers maintain a functional set of tools, even if an exact replacement isn’t available. By offering suitable alternatives or store credit, they ensure that you can continue working without interruption.

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Summary

So, to sum it up, Craftsman tools used to have a lifetime warranty. But now, they only offer a limited warranty. This means that if your tool breaks, you’ll have to check the specific warranty details to see if it’s covered and for how long. It’s important to remember that warranties can vary, so always read the fine print before making a purchase.

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